Grab is more than just the leading ride-hailing and mobile payments platform in Southeast Asia – we are also a food delivery platform, GrabFood.
GrabFood is our fastest growing startup within Grab and is on a mission to become the region’s #1 provider of food delivery services. GrabFood wants to change the way the F&B industry serves their Eaters, conquering the trillion dollar market in the most exciting region in the world.
You will be part of a Strategic Projects team, working on various work streams — Operations, Analytics, Marketing, Communications to help GrabFood evolve and strive for growth. We move quickly to make great ideas happen and our interns work on projects that matter. Your team will rely on your skills and insights to help deliver these projects for the market.
And if you are interested in gaining practical experience in preparation for your career, this is your opportunity to begin your professional journey with Grab.
The day-to-day activities:
Restaurant Partner Experience
Co-produce content with Marketing and the Social Media team to build a brand presence for both GrabFood and our Restaurant Partners (i.e. take photos & videos for social media, write the copy for campaigns)
Liaise with restaurants and run restaurant promotions on GrabFood
Take on projects that help optimise restaurant operations
Delivery Partner Quality
Be a trainer, conduct training sessions with Delivery Partners
Carry out spot checks on delivery partners at restaurants to ensure compliance to SOPs and Code of Conduct
Work with the teams to resolve operational backlogs
Introduce new processes to increase the team's productivity and efficiency
The Must Haves
You are pursuing Degree or have a Diploma. (All fields are welcomed)
You have a natural interest in Food and you should be Tech-Savvy
You are not be afraid to pick up the phone and speak to clients
You have an accurate and proactive mentality in any project you complete
You have a structured way of working and an analytical approach
You have an excellent attention to detail
You are flexible and result oriented
At the end of this internship, you will
Learn the difference of a 3-sided marketplace - Eaters, Restaurants and Delivery Partners
Gain hands-on experience in building a business
Be exposed to different roles and work with different stakeholders
Have the opportunity to be a permanent member of the team
Get to know Grab:
Grab is more than just the leading ride-hailing and mobile payments platform in Southeast Asia. We use data and technology to improve everything from transportation to payments and financial services across a region of more than 620 million people. We work with governments, drivers, passengers, merchants, and the community, to solve critical problems in Southeast Asia.
Grab began as a taxi-hailing app in 2012, but we have since extended our product platform to include GrabCar, GrabShare, GrabBike, GrabHitch, GrabExpress, GrabFood, GrabCoach, GrabShuttle, GrabCycle. We recently launched our fintech platform – GrabFinancial, which consists of payments, lending and insurance. Our latest addition is GrabVentures, an in-house incubation platform. We are focused on pioneering new commuting and payment alternatives for drivers and passengers with an emphasis on convenience, safety, and reliability. Currently, we offer services in 8 countries. Our R&D offices are in Singapore, Seattle, Beijing, Bangalore, Jakarta and Vietnam. We aspire to unlock the true potential of Southeast Asia and look for like-minded individuals to join us on this ride.
If you share our vision of driving South East Asia forward, apply to join our team today.