Managing incoming calls and customer service inquiries
• Assist with placement/cancel of orders, refunds, or exchanges
• Ensures delivery of excellent customer service through accurate and fast processing of sales order
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Identifying and assessing customers’ needs to achieve satisfaction
• Work with customer service manager to ensure proper customer service is being delivered

  • Salary N/A
  • Job Type Internship
  • Job Category Business Administration
  • Visa Type VALID
  • Language(s) Chinese, English